Elevate Your Design Game: Learn How Emotional Insights Boost AI Success
Believe it or not, most purchases or transactions are emotion driven, and almost all interactions leading up to a sale, or dealing with after sales support, are heavily contextualized by emotions. To deliver great experiences with bots or automations, designers have to consider these key factors that trigger human behaviour as a part of the design process. This course aims to make sense of that - Discover the secrets to building workflows that captivate your audience and drive business with this fundamental course. Whether you're crafting cutting-edge automations, designing intuitive AI assistants, or elevating your customer service experiences, this course is an essential tool for success.
You will learn:
- The foundational strategies that have helped designers deliver effective enterprise workflow automations, outbound/inbound interactions, onboarding and customer support workflows and more.
- Understand how to harness the power of data to boost engagement and achieve remarkable business outcomes with AI irrespective of the AI products you may be building with.Sanjeev Nair, whose decade-long journey building and running teams to design and implement enterprise automation, chatbots, and AI-enabled experiences, has immensely impacted the way AI product teams operate. He dives into the State Of Mind Analysis (SOMA) methodology that has enabled rapid deployment of highly effective automation projects across diverse enterprise scenarios and can be applied to everyday workflows for any business to deliver customer loyalty and cost savings. This course is your opportunity to access a proven framework and develop high-impact AI applications that stand out. Seize the chance to learn from the experts and transform your projects into compelling, user-winning experiences.
Get started with building AI automations that actually work for your users!
Access to the entire course. Skills and knowledge of how to build automated experiences that rock! Lifetime access to community events that are to come.